Skip to content
Register

Our office is closed from 12 pm on Tuesday, December 24 to January 2. We’ll reopen at 8:30 am on Thursday, January 2.
Rest assured, your pension will be deposited on Tuesday, December 31. In the meantime, your online account is available at your fingertips!

Canada Post service resumes – what you need to know.

Winter scene of snow-covered trees

2024 Holiday closure

 · 1 min read

Our office is closed at 12:00 pm on Tuesday, December 24. We’ll re-open at 8:30 am on Thursday, January 2.

General inquiries

Find answers to your most frequently asked questions and take advantage of self-service options in your online account. If you still have questions, we’ll respond when we’re back from the holidays.

Facing a shortened life expectancy

If you’re facing a terminal illness, verified as having a life expectancy of less than two years, we’re here to help and answer your questions. Email sle@otpp.com or leave a message at 1-800-668-0105. Remember to include your name, phone number and account number, and a Pension Benefits Specialist will contact you as soon as possible from Friday, December 27 – Tuesday, December 31.

In the meantime, you can read more about eligibility and your options when facing a shortened life expectancy as a working member or a retired member.